Privacy Policy

Mousavi & Associates (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact our firm, request a consultation, or use our services.

By using our website or providing your information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit your information.

Your mobile information is protected. We want to be clear about how we handle your phone number and SMS opt-in data.

When you provide your mobile phone number and opt in to receive SMS communications from Mousavi & Associates:

• You consent to receive text messages about your consultation requests, appointment reminders, case updates, responses to your inquiries, and other information related to Mousavi & Associates.
• Message frequency varies based on your interactions with our firm.
• Message and data rates may apply from your mobile carrier.
• Your phone number is stored securely and used only for direct communications from Mousavi & Associates.
• You can opt out at any time by replying STOP to any message you receive from us.
• For help, reply HELP or contact us at (346) 771-7537.

We respect your privacy and will never sell, rent, or share your mobile phone number with third parties for their marketing purposes.

We collect information that you provide directly to us, including:

• Contact Information: Your name, email address, and phone number when you request a consultation, submit a form, or contact us.
• Case-Related Information: Details you choose to share about your accident, injury, or legal matter so that we can evaluate and assist with your case.
• Communication Preferences: Your preferences for how and when you would like to receive communications from us.
• Usage Data: Information about how you interact with our website, which may be collected through analytics tools such as Google Analytics.

We use the information we collect to:

• Provide, maintain, and improve our legal services.
• Respond to your inquiries, evaluate your potential case, and provide client support.
• Communicate with you via phone, SMS, and email about your matter, consultations, and appointments.
• Send you updates and information about our services, with your consent.
• Analyze website usage and improve user experience.
• Comply with our legal, ethical, and professional obligations.

We treat the information you share with us as confidential and handle it in accordance with our professional and ethical obligations. However, please note that contacting us or submitting information through this website does not create an attorney-client relationship. An attorney-client relationship is formed only after we agree in writing to represent you. Until then, please avoid sending sensitive or time-sensitive information that you would not want disclosed.

We use ResultReach as our Customer Relationship Management (CRM) platform to manage client communications. Your name, email address, and phone number are stored securely within this system to facilitate our communications with you. This information is used solely to support our relationship with you and is not shared for third-party marketing.

We may use Google Analytics and similar tools to track and analyze website activity. This helps us understand how visitors use our website so we can improve the user experience. These tools may collect information such as your IP address, browser type, pages visited, and time spent on pages. This information is used in aggregate and is not used to personally identify you.

By providing your email address and/or phone number, you consent to receive communications from us via email, phone, and SMS. These communications may include consultation confirmations, appointment reminders, case updates, responses to your inquiries, and other information related to Mousavi & Associates.

Important: As stated in our SMS & Mobile Communications Privacy section above, your mobile phone number and SMS opt-in data will not be shared with third parties or affiliates for marketing purposes. You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails or by replying STOP to our SMS messages.

We do not sell your personal information. We may share your information only in the following limited circumstances:

• With trusted service providers who help us operate our website and communicate with clients (such as our CRM provider), under obligations of confidentiality.
• When required by law, regulation, court order, or other legal process.
• To protect the rights, property, or safety of our firm, our clients, or others.

As noted above, mobile phone numbers and SMS opt-in/consent data are never shared with third parties or affiliates for their marketing or promotional purposes.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

You have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Opt out of marketing communications at any time.
• Object to the processing of your personal information.

To exercise any of these rights, please contact us using the information in the Contact Us section below.

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete it.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page and revising the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: allen@mousaviassociates.com
• Phone: (346) 771-7537
• Address: 1707½ Post Oak Blvd #188, Houston, TX 77056